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The New Life Center of Family Welfare, Mental Health, and Faith is committed to ensuring accessibility for all individuals, including people with disabilities. We strive to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code to create an inclusive and accessible digital experience.

Accessibility Statement

The New Life Center of Family Welfare, Mental Health, and Faith is committed to ensuring accessibility for all individuals, including people with disabilities. We strive to comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code to create an inclusive and accessible digital experience.

1. Our Commitment to Accessibility

We are dedicated to making our website accessible to everyone, including individuals with disabilities. Our goal is to ensure that all visitors can access and use our website effectively, regardless of ability.
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as required under the AODA and the Integrated Accessibility Standards Regulation (IASR).


2. Accessibility Features

To improve accessibility, our website incorporates the following features:
Alternative Text (ALT Text) – Images include descriptive text for users who rely on screen readers.
Readable Fonts and Contrast – We ensure high-contrast text and easy-to-read fonts for better visibility.
Adjustable Text Size – Users can adjust font sizes using browser settings.
Closed Captions & Transcripts – Where possible, videos include captions and transcripts for those with hearing impairments.
Accessible Forms – Online forms are designed to be navigable by assistive technologies.


3. Ongoing Efforts to Improve Accessibility
We continuously work to enhance our website’s accessibility by:
 

  • Regularly testing the website for compliance with WCAG 2.1 Level AA standards

  • Seeking feedback from users with disabilities to identify and address barriers

  • Training our staff on best practices for web accessibility

     

4. Alternative Formats and Communication Support

We are committed to providing information in alternative formats upon request. If you need assistance accessing content or require information in a different format (e.g., large print, braille, audio), please contact us, and we will accommodate your needs in a timely manner.


5. Third-Party Content

Some areas of our website may contain third-party content or external links that we do not control. While we strive to ensure accessibility across all aspects of our site, we cannot guarantee accessibility for third-party platforms.


6. Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or require assistance, please contact us:
info@newlifecenter.ca

We will respond to accessibility-related inquiries as soon as possible and work to address any concerns.

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